Refund Policy

This site is owned and operated by Basis Point Consulting Pty Limited ACN 073982493 ( Basis Point Consulting).

Our event refund policy:

Seminars/ Conferences are intended to run as advertised. Basis Point Consulting Pty Ltd reserves the right to cancel at its discretion. Registrants will be notified if this occurs and payment refunded in full or transferred to the next event at the registrants discretion. Liability will be limited to the registration fee paid by the delegate, Delegates should make their own arrangements with respect to personal insurance, along with travel insurance.

Registrations for seminars/ conferences must be accompanied by full payment. Registrants will be liable for payment in the event of non-attendance unless cancellation or a request for transfer is made in accordance with our refund policy.

Cancellations/transfers (not related to half or full table registrations) must be advised in writing and received by Basis Point at least two/one business days respectively before the event. Please email info@basispoint.com.auĀ for any queries.

Cancellations related to half or full table registrations must be advised in writing and received by Basis Point at least 15 business days before the event.

A replacement attendee can take your place at no charge. Otherwise, any cancellation will incur a $80.00 cancellation fee per person.

A refund processing fee of $50.00 plus GST is payable for all refunds requested and processed.

Refunds will not be granted if a registrant fails to attend an event or cancels/transfers within two/one business days respectively before the event.

Terms and Conditions:

Registrations are for individual delegates only and cannot be split or shared between multiple people. Tickets/ID will need to be shown upon arrival.

Conditions of entry:

Basis Point Consulting Pty Ltd reserves the right to refuse entry to or remove from the premises any person who it considers (in their sole and absolute discretion) is causing annoyance or inconvenience to delegates or attendees. No refund, replacement or compensation will be offered to any person refused entry or removed from the premises